Updated: Apr 28, 2021
Managers have enough on their plates to worry about arriving on time. According to polling, in the U.S. punctuality among employees is not guaranteed. First, the good news: 48% of employees are never late. While on the flip side, more than half of the workers are not reliably punctual. 19% of employees are late at least once a week. These are often minor employees. Older Millennials are 50% less likely to work on time than older Americans (55+).
When managing an employee who is struggling to be on time, it is difficult to know what action to take. Anyone can get stuck in traffic. If they can still do a good job, the manager may decide to turn a blind eye - but what message does this send to employees who work hard to be time? Here are a few tips to maintain decorum at work:
1. Make it easy for your employees:
Make sure employees have an easy way to get in and out of their shifts. Disciplinary action should be a last resort, regardless of the cause of employee fatigue. If an employee is struggling with their current times, perhaps a simpler setting is more appropriate. If the gridlock makes their journey a nightmare, the possibility of working remotely can, at least sometimes, reduce that stress. If an employee loses engagement, try to have a clear
discussion with them about bringing them back on the project.
If employees find their shift time only at the last minute, they will struggle. Staff scheduling software allows you to create more efficient schedules in less time. This helps ensure employees can know when to work very quickly and rearrange their plans accordingly.
Fatigue is something to forget with the scheduling software. One can automate regular shift reminders with scheduling software. According to Pay core research, these can reduce the delayed loss by more than 16% per minute.
2. Improve communication
The best way to improve morale at work is to have a genuine open-door policy. Do not say that you appreciate the thoughts, comments, suggestions, and feedback of your employees. show them by your acting on the comments received.
Employees are happier in their workplace when they feel they can talk to the manager. Not only are they more comfortable with the employer they can talk to but are more likely to get a good work ethic when they feel you are on their side.
Engage with your employees. Ask for their feedback, and then, really use it. Take their suggestions seriously and consider implementing them.
When it comes to expectations, be clear with them. If your employees do not know how high the bar is, they will not be able to rise to the occasion.
Take the time to get to know your employees and deal positively with them to improve staff courage.
3. Provide proper equipment
Let’s take the example of servers at a restaurant. Your employee tips will depend on how well they know the food and the restaurant.
To keep your employees happy, make sure they have the right tools to do their job but they can also receive considerable tips:
Teach them how to provide customer service.
Train them in your daily activities.
Help them learn the items on the menu - let them sample new dishes.
Give them the supplies they need.
Provide checklists so you can stay organized.